Simply fill out our contact form and our customer service team will be happy to help you with anything you need!

Yes

Our deliveries are completely free

As we aim to process orders as quickly as possible, your change or cancellation requests must be made within 12 hours of placing your order. Any requests after this time will be refused. Your order may be returned upon receipt for a full refund.

We accept all major credit cards (VISA, Mastercard, AMEX) as well as Klarna and PayPal.

All orders are processed and shipped from our warehouse. Please allow extra time for your order to be processed during holidays and sales seasons. We process orders Monday through Friday. Orders are processed within 1-3 business days after payment is received and shipped the next day after the processing day. Please note that we do not ship on weekends.

Due to high demand, orders may take 3-11 days to arrive. For more information visit our shipping page .

If you do not receive your order within 30 days of shipment, you are entitled to a full refund.

In this case, please fill out the error form and send us a picture of the damage so that we can examine your case. Of course, in this case you will receive a new product free of charge.

Yes, because our minimum age for participation in the competition starts at 16 years. Please take a look at our terms and conditions .

It is currently not possible to personalize the products, but we are working on introducing this.

Of course you have the right to return your order. Please note our return policy .

Please visit our referral program page. You will find all the information you need there.

Check out our blog on How to improve your style . There you will find all kinds of information for your personal development.

Our products are everyday items and depending on how you use them, they can last a lifetime. See also the blog post Why caring for leather items is essential: Real vs. artificial leather